Returns / Exchanges ------------------------------------------------------------ WLi-Store™ wants to ensure your satisfaction with every order. If for any reason you are not satisfied with your order contact us within 15 days to receive an RMA and return your order. We will accept your return within 15 days in new, unopened condition for a refund or exchange. Inscape publishing’s Epic products can not be refunded once used. QuadRed's products can not be refunded once used. To process a return email Return@wlionline.com or call our office (563.324.0202) to receive an RMA number. please include "RMA Request" in the subject line. Returns will not be accepted without an RMA number and/or after 15 days. Shipping is non-refundable. Pack and Ship your return to: WLi – Store™ RETURNS DEPT 1910 East Kimberly Road #316 Davenport IA 52807