Questions

Author: Duane Sparks ISBN:0975356933

In Questions: The Answer to Sales, you will see how three quarters of selling takes place when the salesperson is listening, not talking. The battle for customer commitment has changed. Learn to win your customer's heart and mind, by asking "The Best Questions". The salesperson who does that - wins!

Mitch is a top pitchman, with charisma to burn. So why is his sales career going down the tube? In desperation, he puts the issue to his old pal Harry during a game of golf. Thanks to a system called Action Selling, Harry already knows what Mitch has yet to learn: Great customer relationships aren't forged by great presentations but by great questions. Can Mitch change his sales game and turn pro? Or is he a gabby dinosaur, headed for extinction?

“Whether you sell product or services, Duane Sparks’ new book tells you how to reveal customers’ urgent needs and close sales.”
John Thorvilson, Partner – Silverman, Olson, Thorvilson & Kaufmann CPAs

“An excellent complement to ‘Action Selling,’ with incredible ideas on asking and listening!”
William J. Forsch, Training Manager – Yokohama Tire Corp.

“In a unique way, this book brings to the forefront what professional selling really is and what it is not. Well done!”
Bobby L. Butler, Author – The Sales Mentor